Windows Patch Management – Digital Workplace

• Windows Patch Management – Digital Workplace
• Permanent role in Melbourne
• Large Insurance Client
• Salary upto $105k (Additional bonus & benefits)
• Work life balance

Overview:
As an integral part of the Collaboration Services team, the Patch Management Engineer is responsible for developing, managing and implementing Windows and 3rd party patch management methodologies using a variety of automation and deployment toolsets to and enterprise environment. Key items include.

• End to End Windows Security and Vulnerability Updates
• SCCM WSUS management.
• Vulnerability management of 3rd party applications.
• Monthly reporting and of vulnerabilities within the environment
• Vulnerability & Patch Management for cloud managed devices
• PCI and auditing reporting and remediation.

Accountabilities/ Responsibilities

• Manage the end-to-end Desktop lifecycle for security and patch management on the Business Windows Desktop and Laptop environment
• Contribution to Strategic funded projects and Production Service Initiatives.
• Maintain compliance for industry certifications such as PCI and GISO industry requirements.
• Responsible for deployment and management of identified application and operating system security vulnerabilities.
• Resolution of service issues related to workplace & device services in alignment with agreed IS Operational processes and tools (e.g., via security incident allocations and requests, escalation processes and reporting requirements). This includes On-Call support on a rostered basis.
• Create and maintain reports for patch compliance and system audit data.
• Document issues and associated resolutions to problems.
• Participate in OS patch management and coordination.
• Development and delivery of non-standard application patch management through industry recognised standards and practices.
• Develop and testing of Windows and 3rd party security patch packages.
• Troubleshoot Windows OS and Microsoft and other application security patch installations.
• Take a lead role in directed research activities related to workplace & device Services
• Lead and manage \’Proof of Concept\’ activities in relation to new technologies applicable to security and patch management delivery and compliance.
• Ongoing maintenance & administration of assigned systems.
• Adherence to policies, processes and procedures within your areas of responsibility.
• Assistance with execution of projects related to areas of responsibility.
• Initiate and lead the review and redesign of processes or procedures in relation to workplace & device services compliance and patch management, on an ongoing basis, to deliver improved team productivity or efficiency.
• Provide technical assistance and guidance across all teams within Service Management as required.
• Provide senior Subject Matter Expert (SME) advice and consultation in relation to core competencies to all areas of the business as required.
• Work as an effective Production Services team member. Including the support, mentoring and coaching of other team members and recognising contributions of others to ensure team goals are achieved.
• Other responsibilities as directed by Workplace & Device Services Manager.

Academic/ professional qualifications

• Tertiary qualifications in Information Systems or related business discipline or equivalent industry experience
• Strong commercial acumen and leadership skills required
• Strong influencing and collaboration skills required
• Very strong interpersonal and communication skills at all levels
• Demonstrated ability to work within various team structures to deliver business outcomes
• Strong understanding of data communication concepts and network/software configuration management.
• Familiar with standard security best practices.
• Minimum seven years of experience with Windows platforms.
• Knowledge of Windows File Servers, IIS, DHCP and DNS.
• Knowledge of PCI Remediation and various audit requirements.
• Knowledge and experience with Systems Center Configuration Manager \”SCCM\”.
• Knowledge and experience with automated software delivery systems.
• Extensive knowledge of scripting languages – preferably PowerShell and VBScripting.
• Knowledge of SQL Reporting Services report creation.
• Knowledge and experience of TSQL and WQL queries.
• Knowledge and experience of InstallShield, WIX or similar product for packaging requirements.
• Working knowledge of Citrix and application delivery management.
• Individual must interact extensively with all levels of management, business and IT, and is required to act in a professional and confident manner.
• Self-motivator possessing a high sense of urgency and a high level of integrity.
• Seven + years\’ experience in a fast-paced distributed system support or engineering position.
• Experience in an enterprise-class IT organization, managing 1000 distributed (Windows) systems.
• Industry-related certifications a plus.
• Strong customer service skills to deliver quality results in a demanding environment.
• Able to work well under pressure and within short time constraints.
• Excellent documentation, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Ability to efficiently prioritize and organize competing work demands with little oversight.

How to apply:
Please apply using the link below or call RAMS on 0370 011 405 for further details. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.