Level 18/1, Nicholson St, East Melbourne VIC 3002
Print Job:

Job Ref: 12309

  • Melbourne – St.Kilda
  • 6 months contract + ext
  • Hiring now!! Immediate placement!!

Service Desk Analyst (L1/L2 Support)

  • Hiring now!!! Role starts immediately !!
  • St.Kilda location !!
  • 6 months contract + potential extentions

Our Government client is currently looking for an experienced Service Desk Analyst to join their vibrant techie team.


  • 3+ years of experience in providing L1 / L2 Helpdesk Support
  • Strong knowledge on Active directory (creating groups,granting permissions,mail box account etc)
  • Good experience with Microsoft Server 2012, Microsoft Exchange
  • Excellent written and verbal communication skills, including fantastic telephone etiquette, ability to document processes and the ability to translate technical information to non-technical colleagues
  • Basic product and technical knowledge on Microsoft Windows and Microsoft Office
  • Installation/Configuration/Troubleshooting experience with hardware such as PCs, laptops, Tablets, Iphone, monitors, printers, scanners etc
  • ITIL Certification is highly desirable.

Candidates who are available immediately or with short notice period are encouraged to apply!!

How to apply:

Please apply using the link below. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.

Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.

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