- Senior Process Analyst
- 12 Months Contract opportunity (with a view to extension) with Tier 1 Bank
- Location: Sydney, NSW
- Hybrid Model
- Rate on offer up to $1000 per day (Incl super)
- Extensive experience in business analysis and operational process design.
- Experience in process mapping in Visio/Signavio, stakeholder management working within the Financial Services industry.
Overview:
Working within the High Net Worth (HNW) Domain, as a senior process analyst, you will be working across multiple squads managing the process changes to deliver business outcomes.
Accountabilities:
- Lead end to end operational process design, update, or reengineer in line with the target state customer experience and Private Wealth Service offering.
- Facilitate process mapping workshops – As-Is / To-Be
- Model all processes to BPMN standards within Signavio and gain business sign-off.
- Define and document any non-straight through processing exceptions along with the best process for the operational teams to handle them.
- Define the estimated FTE impact on operational teams where required.
- Work with wide range of stakeholders, including operational teams, technical business analysts, SME’s, legal and compliance among others to ensure any process changes, re-engineering or design best meet the business and customer outcome.
- Work with the divisional risk team to ensure all processes have been linked to the required obligations and controls.
- To succeed in this role, you must have an unwavering drive, motivation, and resilience to succeed in fast paced and at times ambiguous / agile environment.
Key responsibilities:
- Quickly understand the As-Is operational processes; the impacts based on tech or compliance changes; and work across multiple teams to define the future-state process.
- Show strong analytical and problem-solving skills with attention to detail.
- Multi-task across multiple projects across different sub-domains
- Work autonomously with minimal direction/handholding
- Strong facilitation skills to run workshops.
- Be a highly collaborative team player.
Required experience.
- Extensive experience in business analysis and operational process design
- Experience in process mapping in Visio or Signavio
- Excellent verbal and written communication skills and the ability to interact with a diverse group of stakeholders including executives.
- Demonstrable stakeholder management and influencing skills.
- Broking and/or Wealth Management business knowledge
- Experience working within the Financial Services industry.
Desirable:
- Experience working in an Agile environment.
- A Business/Finance tertiary qualification
How to apply:
Please apply using the link below or call Steve – 0480 047 903 for further details. Applications closes based on the volume of applications received.
If you are a Senior Process Analyst having experience in Process mapping in financial domain currently holds Australian Permanent Residency Visa or Citizenship, we would love to hear from you.
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.
