Level 18/1 Nicholson St, East Melbourne VIC 3002

Level 2- Junior Desktop Support Engineer (MAC /Windows)

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Job Ref: 12245

  • Melb!!
  • Perm!!!
  • Generous pay!!

Level 2 – Junior Desktop Support Engineer

  • Melbourne!!
  • Perm !!
  • Generous pay!!

One of our premium IT clients is currently looking for a junior Level 2 – Desktop Support Engineer for a permanent position.

This is primarily a Support-focused role following best practices. Excellent customer service, an outgoing personality and strong communication skills are a must. Level 2 technical knowledge and skills to resolve requests are required.


  • Responding to general IT support calls and jobs assigned.
  • Perform 2nd level trouble shooting in a MAC OS 10.10.x and Windows 7 in an Active Directory environment.
  • Administration and support for VoIP phone system.
  • Provide smartphone and tablet device support.
  • Provide IT support for general printing and boardroom AV equipment.
  • Troubleshoot basic TCP/IP network issues.


  • Experience in Microsoft OS and desktop application experience – 2-4 years only
  • Understanding of TCP/IP, LAN data networks.
  • A good understanding the Microsoft Office 2013 Suite.
  • PC Hardware/Software remote troubleshooting over the telephone and onsite.
  • Use of remote tools such as LANDesk and Apple Remote Desktop.

How to apply:

Please apply using the link below or call Vaish on 03 8506 6556. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.

Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.

Connect with Adaps:

  • Facebook: httpssss://www.facebook.com/AdapsIT
  • LinkedIn: httpsss://www.linkedin.com/company/adaps
  • Website: www.adaps.com.au