Level 18/1, Nicholson St, East Melbourne VIC 3002
Print Job:

Job Ref: 46643

  • 12 Months Fixed Term Contract with view to convert to Permanent
  • Excellent opportunity with Tier 1 Bank in Melbourne
  • Salary on offer upto $190,000 Incl super + bonus
  • Hybrid work from home / office-based role.

This is an exciting opportunity for an strategic Engagement Lead working closely with our Operational Excellence Directors and their portfolios.
You will operate across a range of activities to transition customer experiences to desired future states, as well as driving process uplift and transformation that will deliver end-to-end business outcomes. You will have deep working relationships with senior stakeholders and be part of a close-knit team within a highly collaborative and supportive environment.

The successful candidate will have demonstrated expertise in:

  • Leading business optimisation engagements.
  • Performing LEAN diagnostics to identify new opportunities (e.g. process improvement and transformation, automation, enterprise workflow, etc.).
  • Solution shaping and qualification of identified opportunities.
  • Planning and leading programs of work to convert opportunities into initiatives
  • Providing strategic vision and leadership across the portfolio.
  • Coaching and support to more junior team members.
  • Critical thinking and an aptitude to design and develop innovative solutions to meet business objectives.

To be successful in the role you will need:

  • 8 – 10+ years of relevant working experience – ideally including experience in consulting roles and/or working in complex project environments.
  • A customer focussed, strategic mindset.
  • Exceptional understanding of business process improvement standards and methods, with Lean Six Sigma Black Belt or equivalent experience.
  • Program management experience – leading teams to deliver business and technology improvements.
  • Excellent written and verbal communication and presentation skills, and the ability to construct and deliver material appropriate to the audience and situation.
  • Ability to build strong relationships and influence stakeholders at all levels.
  • Structured problem solving, including conducting root-cause analysis, research, analysis and report development.
  • Excellent problem solving and decision-making ability.
  • Initiative, resourcefulness and a willingness to take ownership and deliver great outcomes.
  • Financial Services, Telecommunications or Utilities industry experience is ideal.

How to apply:
Please apply using the link below or call Ricky on 0480 024 289 for further details. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.

Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.