Level 18/1, Nicholson St, East Melbourne VIC 3002
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Job Ref: 12451

Service Desk Officer / Helpdesk Officer (Level 1)

Sydney CBD!!

3 mths contract + view to ext !!

Immediate start !!

One of my leading IT consulting clients is looking for a Level1/Level2 Helpdesk Support Engineer to join their banking client in Sydney.

About You

You will most likely be in a Help Desk Support Analyst or similar role currently which means you have had at least 1-4 years experience resolving IT service requests. You\’ll be well versed in Microsoft-based technologies and have a strong understanding of a range of End User Computing technologies.
You\’ll be a real problem-solver (who probably fixes all your friends and families computer and phone problems for them!) and in the workplace you will be a strong team player with a can do attitude and a drive to see activities through to completion.

You will have a keen interest in technology outside of the workplace and you will be keen to keep up to date with where technology is headed.


  • Minimum of 2-4 years experience as a Level 1 and 2 Service Desk Analyst
  • Proven experience in the administration and support of Windows, Active Directory and Microsoft exchange
  • ITIL v3 Foundation certification (Optional)
  • Great communication and customer handling skills
  • Experience in troubleshooting technology gadgets.

If interested, please send your CV .

This is an immediate start role if you have these skills then APPLY now.

Ref no: #12451