Level 18/1, Nicholson St, East Melbourne VIC 3002
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Job Ref: 12230

  • Car park!!
  • Great pay!!
  • Perm!!

Level 2 / 3 Helpdesk IT Support Engineer

  • Melbourne CBD!!
  • Excellent salary package including parking!!
  • Permanent !!

One of my top IT clients is currently looking for a customer focused L 2/3 Helpdesk Support Engineer to join their growing team.


  • 5+ years hands-on experience Troubleshooting issues across numerous environments.
  • Experience with MSP Tools such as N-Able , ConnectWise &/or similar.
  • Working knowledge of Enterprise hardware platforms including HP, Dell, IBM
  • Experience working with a consulting /integration firm using Microsoft, Cisco, Citrix or VMware.
  • Experience with LAN and WAN networks (advantage)
  • Completed or currently attaining an accredited Microsoft Certification.
  • Great customer service/telephony skills.


  • Provide IT support to Microsoft\’s core business applications, as well as virtual environments.
  • Proactive consultancy, root cause analysis and regular maintenance activities across a varied range of technologies working closely with vendors including, Microsoft ,HP and VMWare
  • Implement and support Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Implementing disaster recovery solutions
  • Provide networking technical support: WAN and LAN connectivity, routers, firewalls, and security

How to apply:
Please apply using the link below or call Vaish on 03 8506 6556. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.

Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.

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