We automate your process through a “bot”.
RPA
Adaps assisting companies in their digital transformation journey. Our digital expert team is technically strong enough to build strategies and end-to-end business processes which in turn saves time and money, increases quality, and eliminates repetitive tasks along with 100% accuracy without human errors.
Robotic process automation (RPA) tools are not substituting for the fundamental business applications; rather, they just automate the prior manual tasks.
What we delivered
Adaps dedicated team creates a strategy and solution plan which is customised as per the client requirements.
 Challenge
Adaps Solution
Benefits


Challenge
- Each claim takes around 40 minutes to process.
- More claims will be in queue before the claim in progress gets completed. Lots of backlog of pending claims.
- Delay in payments of claim money to Policyholders.


Adaps Solution
- Bot searched for the Underwriting Claims in email and saves the attachment.
- Bot opens the oldest claim in the queue, searches for policy holder’s account in the company’s system and compares the information. For any discrepancies, bot stops and saves the claim to a new folder, “Needs Review”, and proceeds with other claims. This will enable the Officer to concentrate on Exception Claims.
- Bot copies all the claim information and attaches PDF.
- Using the standard email template, bot send notification to claim payment processing department, notifying of the completion and payment.


Benefits
- Reduced process time for a claim from 40 minutes to 4 minutes.
- Increased Quality level from 70% to 95%.
- 80% reduction in Man Hours.
- 90% increase in productivity.
Why
Adaps?
RPA requires a minimal upfront investment.
RPA reduces the processing time by 80 percent.
RPA reduces human errors completely.
RPA improves the overall customer experience.
RPA is Highly scalable and adapts to the evolving business environment.
Happy to assist.
We are just an email or call away
Testimonial
What our Happy Clients
Say About Adaps
Our capabilities are proven through a track record of ‘0’ escalations and 100% client sustenance to date.
“
Kieran Babich
Service Delivery Manager
"Was able to articulate testing dependencies, estimations, work in progress/done etc are required. Adaps did not miss timeliness."
“
James Cody
Project Manager
"Schedules were tight. Still met with minimal cost of quality if any at all, Deliverables -very nice. Transparent results, Competency -high."
“
Cherry Peng
Scrum Master/Tech Bus Analyst
"Brilliant work! Required testing works are always finished in time with high quality. Awesome, cross-project testing can be managed very well."
“
Rama Kasbekar
Test Co-ordinator
"Always committed to meet timelines, Deliverables -weekly reports gives good snapshot of all activities."