Job Title: Service Desk Officer
Job Reference: 11435
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Adaps founded in 1964, is an acronym for Australian Data Processing Systems and is one of the first 100% Australian owned & managed company that imported IBM Data Processing Machines for processing the punch cards used for payroll processing. Since then, Adaps has evolved and as a leader in provision of IT based services for many reputed client including but not limited to Federal Government of Australia, State Governments of NSW, Victoria and Queensland, major Banking institutions like NAB, ANZ, public sector giants like Essential Energy and more than 100+ large and medium companies across Australia.
Adaps has a long Australian history of partnering and bringing value to our clients. We endeavour to ensure that our client relationships progress from being ‘Vendors’ to ‘Partners’. This progress is only possible through the continuous efforts to understand and appreciate each client’s requirements and fine-tune our service offerings to adapt to changing circumstances and meet business needs.
Adaps OEM Partnerships enable, not only the access, but also world class Training and Synergy from global development & deployment experiences that can ensure easier success in major implementations.
To drive its differentiation, Adaps continues to expand its service portfolio to specialised and next-gen services such as mobile testing, UX Testing, DevOps/continuous Testing, and Data migration Testing. Newer offerings include testing of AI, blockchain, and chatbots. Adaps invests a significant percentage of its revenues, to internal R&D, and is in the process of creating its IPs (Intellectual Properties) in support of such endeavour.